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Frequently Asked Questions

 

What should I bring to the store when I pick up an item I purchased online?

Please make sure you have:
1. A copy of your in-store pickup notification email.
2. A valid form of identification.* If you send someone else, or a courier service, to pickup the item on your behalf, please ensure that they have a copy of your in-store pickup notification email along with their own valid form of identification.
Please proceed to the customer service area located on the lower level to pick up your item. *Valid forms of identification include:
  • Passport
  • Government-issued driver's license
  • Government-issued national/state/province identity card (including European ID card)
  • Military ID card