The Tiffany & Co. in-store pickup service allows you to make a purchase online and pick it up at a Tiffany & Co. store location.
Tiffany & Co. is currently offering the in-store pick up service at our Fifth Avenue location:
Fifth Avenue at 57th Street
6th Floor, Customer Service
New York, New York
Are all items on Tiffany.com available for in-store pick up?
All items that are available to pick up in the store will feature the note "PICK UP AVAILABLE AT FIFTH AVE. STORE." on the description page.
How can I place an order for in-store pick up?
Add any item that is available to pick up in the Fifth Ave. store to your Shopping Bag. Please choose the "IN-STORE PICKUP" option within the checkout process and continue until you have placed your order. Please note: Items must be purchased online and then picked up at the store. Your credit card or gift card will be charged online.
Once you have placed your order, please wait to receive two emails:
1. An order confirmation email: this email confirms that we have received and are processing your order.
2. In-store pick up notification email: This email confirms that your order is ready to be picked up.
Please wait for the in-store pick up notification email before going to the store.
How long does it take for my item to be ready for pick up?
If you place your order before 3pm, your item should be ready for pick up within 3 hours. If you place your order after 3pm, you will receive this email the next day.
You will be receiving an in-store pickup notification email when your item is ready to be picked up.
Please wait for the in-store pickup notification email before going to the store.
Please make sure you have:
1. A copy of your in-store pick up notification email
2. A valid form of identification.* If you send someone else, or a courier service, to pick up the item on your behalf, please ensure that they have a copy of your in-store pick up notification email along with their own valid form of identification.
Please proceed to the Customer Service area located on the 6th floor to pick up your item. *Valid forms of identification include:
* Government-issued driver's license
* Government-issued national/state/province identity card (including
European ID card)
* Military ID card