Frequently Asked Questions

How has COVID-19 Impacted Care and Repair Services?

We are not processing Tiffany & Co. product cleanings at this time. Our open stores are accepting items for repair to send to our Service Center. You may also send repairs directly to our Service Center by following the instructions listed here. For more information, please call customer service at the Tiffany Service Center at 800 464 5000, where representatives are available from 10:00AM–6:00PM EST Monday–Friday.