Frequently Asked Questions

How long does it take for my item to be ready for pickup at an eligible Tiffany & Co. store?

If you have placed your order before 2:00PM EST, you should receive the pickup notification email within four hours. If you have placed your order after 2:00PM EST, you may receive this email the following business day. Please note, orders placed on Saturday and Sunday may require more time to prepare. Please wait until you receive the in-store pickup notification email before going to the store.