Frequently Asked Questions

How long does it take for my item to be ready for pickup at an eligible Tiffany & Co. store?

If you have placed your order before 2:00PM, you should receive the pickup notification email within four hours. If you have placed your order after 2:00PM, you may receive this email the following business day. Please note, orders placed on Saturday and Sunday may require more time to prepare. Please wait until you receive the in-store pickup notification email before going to the store.