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Frequently Asked Questions

What should I bring to the store when I pick up an item I purchased?

Please make sure you have:

  1. A copy of your in-store pickup notification email.
  2. A valid form of identification.* If you send someone else, or a courier service, to pickup the item on your behalf, please ensure that they have a copy of your in-store pickup notification email along with their own valid form of identification.

 

Please proceed to the customer service area located on the lower level to pick up your item.

 

*Valid forms of identification include:

  • Passport
  • Government-issued driver's license
  • Government-issued national/state/province identity card (including European ID card)
  • Military ID card