Frequently Asked Questions

How can I make returns or exchanges?

Tiffany & Co. offers complimentary shipping for any item that you’d like to return. Simply click here to print out a shipping label. Then drop off your package at the nearest UPS location. 

 

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Purchases made between November 1 and December 31, 2020 may be returned or exchanged by January 31, 2021. Articles are accepted for credit or exchange in the U.S. if returned in saleable condition within 30 days, accompanied by a sales receipt. Some exclusions may apply. Fragrance must be returned in its original packaging (including wafer seal stickers) and in salable condition.

 

A refund will be made to the purchaser upon request if payment has been received. Gift recipients are entitled to a nonrefundable merchandise credit. Cash refunds are not available for returns made at retail locations. To return or exchange your gift selection, please follow the instructions included with your package.

 

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