Employee Engagement

Since 2015, the Tiffany Academy for Excellence and Diversity in Retail Leadership has offered high-potential early- to mid-career professionals the opportunity to build rewarding careers. We designed this program to help elevate our hiring and training initiatives. Each year, we convene a diverse class of aspiring retail leaders and provide them with leadership development training, mentoring and the opportunity to participate in projects with diverse perspectives.  

Nurturing an ongoing, open dialogue with our employees is an integral part of our collaborative culture at Tiffany & Co. In addition to our regular formal and informal touchpoints to gather employee feedback, we conduct a global Employee Engagement Survey every two years to identify our successes and areas for improvement. In our 2018 survey, we were pleased to learn that 91% of our employees reported that they feel a sense of pride in working for Tiffany and 83% of our workforce feels engaged at work. We continue our focus on career growth and development, leadership communication and collaboration to drive innovation following the 2018 survey. To complement our global survey, we leverage Pulse surveys—brief surveys that are distributed throughout the year to targeted groups of employees—to maintain a dialogue with our employee base.    

We have a Company-wide commitment to the health and safety of our employees and our customers. In 2018, we developed comprehensive new Occupational Safety and Environmental Management Standards to guide our progress. These Standards set baseline expectations for performance, including standards for workplace safety, waste management and environmental compliance in our retail, corporate, distribution and manufacturing facilities. In regions where local requirements are less rigorous than these Standards, we hold our workplaces to the higher standard. These new Standards will help us better define our safety and environmental management objectives, clarify our approach, provide a common basis for program development and promote effective internal coordination.    

We created our Tiffany Cares program to enable our workforce to take the lead in supporting the causes they are most passionate about. Through the program, we match employees’ cash donations dollar-for-dollar, and donate USD $10 to eligible nonprofits for each hour of volunteer time employees contribute, up to a combined annual matching donation of USD $1,000 per employee per year. Based on the program’s success in the U.S., we now offer Tiffany Cares to our employees in the U.S., U.K., Australia, New Zealand, Ireland, Canada, Hong Kong, Singapore, Malaysia and Thailand and plan to continue to expand to other locations.