Frequently Asked Questions

How to clean gold and platinum jewelry

  1. Place your gold or platinum jewelry into the Tiffany jewelry cleaner solution.
  2. After two minutes, use a pair of tweezers to remove your jewelry from the solution.
  3. Gently clean behind the settings and in between crevices with a soft bristle brush to remove any debris.
  4. Rinse, blot dry and shine your gold or platinum jewelry with a Tiffany polishing cloth.


We also invite you to bring your Tiffany jewelry in store for professional cleaning. (Please note that in-store complimentary cleanings have been temporarily suspended due to COVID 19.)


Visit our Care & Repair Guides to learn more about jewelry care and cleaning.


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