Frequently Asked Questions

Where can I get my Tiffany jewelry cleaned?

All Tiffany & Co. established stores and trade stores offer complimentary on-site cleanings for any Tiffany & Co. products. (Please note that in-store complimentary cleanings have been temporarily suspended due to COVID 19.)


Customers can also mail in items for cleaning, polishing or repair services. If mailing in, please follow the instructions listed below:

1. Download our Repair Form.

2. Print form and complete all information.

3. Enclose form with item to be repaired.

4. Send item and form, via an insured shipping method, to:



Customer Service Department

75-20 Astoria Boulevard, Third Floor

East Elmhurst, NY 11370 


Visit our Care & Repair Guides to learn more about jewelry care and cleaning.


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