Care & Repair

FAQs

Shipping & Returns Information

Care & Repair

Shopping

Store Information

Engraving information

Love & Engagement

Business & Accounts Information

Tiffany Diamond

Career FAQ

How can I check that my watch is still water resistant? Care and repair information What jewelry cleaning and care services does Tiffany & Co. Offer? How can I get my jewelry repaired? How much does it cost to repair Tiffany & Co. jewelry ? Does Tiffany & Co. offer free jewelry cleaning? How can I check on the status of my repair? Where can I get my jewelry cleaned? Can my necklace be lengthened or shortened? Where can I have my watch repaired? Where to buy silver cleaner?

How can I check that my watch is still water resistant?

A system of seals ensures the water resistance of your watch. Such seals are placed under pressure constantly as well as being subjected to normal wear and tear. Periodic inspections of your watch’s water resistance allow one to determine whether the resistance is still adequate, and, if deemed necessary, to have the seals replaced. In normal conditions, you are recommended to have the water-resistance seals replaced once every two (2) years. (For quartz watches, this is usually the same length of time for battery replacement.) Standard maintenance includes the replacement of all seals and also of the battery (for quartz watches). If the watch worn is in frequent contact with water or regular sports activity, we recommend having the seals checked once a year. If your Tiffany water-resistant watch shows condensation under the glass, we advise you to immediately contact a Tiffany store, so as to proceed with a complete service. It is important to resolve this situation expeditiously in order to prevent damage to the watch’s components.

Need Help, Contact Us

There's no question too small or request too big for our Tiffany client advisors. From choosing an engagement ring or gift to providing in-store or virtual appointments, we're always at your service.

Faq help
/

Care & Repair