Frequently Asked Questions
Our Most Up-to-date Information Regarding COVID-19
Shipping & Returns
- We have taken precautions in our warehouses in line with local health authority and government guidelines to protect our customers and employees. As a result, you may experience delays in the processing and shipping of your order. Currently, next day delivery and express shipping are not available. Please note, at this time product availability may be limited.
- We are providing complimentary shipping and delivery for online orders. Please click here for more details.
- For any purchases made in-store on or after February 1, 2020, the 30-day return policy will be extended to 30 days from the date on which the store reopens. Online purchases will have a 60-day return policy for purchases made from February 1 forward until further notice. Please click here for more details.
- Effective immediately, we’re temporarily closing all Tiffany stores in the United States and Canada as well as many other locations globally to protect our teams, clients and communities.
- As always, we’re at your service at Tiffany.com and by phone at 800 843 3269.