Frequently Asked Questions

Our Most Up-to-date Store Information

Tiffany & Co. Stores

Most Tiffany & Co. stores in the United States are now open. Please see below for store details.

 

Please note, due to high call and email volume, there are delays in email responses and answering and returning phone calls from our in-store and customer service teams. We appreciate your patience. 

 

Unfortunately, we are not processing cleanings at this time. Our open stores are accepting items for repair to send to our Service Center. You may also send repairs directly to our Service Center by following the instructions listed here. For more information, please call customer service at the Tiffany Service Center at 800 464 5000, where representatives are available from 10:00AM–6:00PM EST Monday–Friday. If you leave a message after hours, a representative will contact you the next day. Please note, no repair services are available at curbside pick-up only locations.

 

Some Tiffany stores are offering curbside pick-up. Local customers can place an order with their Tiffany store via phone. Our store teams will confirm product availability, process payment and provide confirmation once items are ready for contactless pick-up.

 

*Curbside pick-up only

+Open for appointment only. To book an appointment, please contact the store by phone or email, or schedule one online.

 

Arizona

  • Scottsdale Fashion Square
  • Tucson - La Encantada

 

California

  • Beverly Center*
  • Beverly Hills
  • Canoga Park - Westfield Topanga*
  • Carmel Plaza
  • Costa Mesa - South Coast Plaza (curbside pick-up also available)
  • Glendale - The Americana at Brand
  • Los Angeles - Westfield Century City
  • Palm Desert
  • Palo Alto
  • Pasadena*+
  • Sacramento - Westfield Galleria at Roseville
  • San Diego - Fashion Valley Mall
  • San Diego - Westfield UTC La Jolla
  • San Francisco 
  • San Francisco - Westfield San Francisco Centre*
  • San Jose - Westfield Valley Fair* 
  • Santa Monica
  • Walnut Creek

 

Colorado

  • Denver - Cherry Creek Shopping Center

 

Connecticut

  • Greenwich (by appointment only on select days)
  • Westfarms Mall
  • Westport

 

D.C.

  • Washington D.C. - CityCenterDC

 

Florida

  • Aventura Mall+
  • Bal Harbour Shops
  • Boca Raton
  • Coral Gables - Village of Merrick Park
  • Jacksonville
  • Miami Design District
  • Naples - Waterside Shops
  • Orlando - The Mall at Millenia
  • Palm Beach Gardens (curbside pick-up also available)
  • Tampa - International Plaza

 

Georgia

  • Atlanta - Phipps Plaza

 

Hawaii

  • Big Island
  • Honolulu - Ala Moana Center
  • Honolulu - Royal Hawaiian+
  • The Shops at Wailea*

 

Illinois

  • Chicago - Michigan Avenue
  • Northbrook
  • Oakbrook
  • Skokie - Westfield Old Orchard

 

Indiana

  • Indianapolis - The Fashion Mall at Keystone

 

Louisiana 

  • New Orleans

 

Maryland

  • Baltimore
  • The Collection at Chevy Chase

 

Massachusetts

  • Boston - Copley Place
  • Boston Newbury Street
  • Natick Collection
  • The Shops at Chestnut Hill

 

Michigan

  • Troy - The Somerset Collection

 

Minnesota

  • Edina

 

Missouri

  • Kansas City - The Country Club Plaza
  • St. Louis - Plaza Frontenac

 

Nevada

  • Las Vegas - Bellagio
  • Las Vegas - Fashion Show
  • Las Vegas - The Forum Shops at Caesars (curbside pick-up also available)
  • Las Vegas - The Shops at Crystals

 

New Jersey

  • Garden State Plaza
  • Hackensack - The Shops at Riverside
  • The Mall at Short Hills (curbside pick-up also available)
  • Red Bank*+

 

New York

  • Americana Manhasset
  • New York - Hudson Yards*
  • New York - Rockefeller Center
  • New York - Soho
  • New York - Wall Street
  • New York City - 5th Avenue
  • White Plains - The Westchester

 

North Carolina

  • Charlotte - SouthPark Mall

 

Ohio

  • Cincinnati - Kenwood Towne Centre
  • Cleveland
  • Columbus - Easton Town Center

 

Oregon

  • Portland - Pioneer Place (curbside pick-up also available)

 

Pennsylvania

  • King of Prussia Mall
  • Philadelphia (curbside pick-up also available)
  • Pittsburgh - Ross Park Mall

 

Rhode Island

  • Providence Place

 

Tennessee

  • Nashville - The Mall at Green Hills

 

Texas

  • Austin - The Domain
  • Dallas - Galleria
  • Dallas - NorthPark
  • Fort Worth - The Shops at Clearfork
  • Houston - The Galleria
  • Houston - The Woodlands 
  • San Antonio - The Shops at La Cantera

 

Utah

  • Salt Lake City

 

Virginia

  • Richmond Stony Point (curbside pick-up also available)
  • Tysons Corner - Fairfax Square

 

Washington

  • Bellevue (curbside pick-up also available)

 

Stores may have modified hours. Please find your store for more details.

 

 

Contact Us

As always, we’re  at your service  at Tiffany.com, by phone at  800 843 3269 and on live chat.

 

 

Safety Measures In Store

We continue to take guidance from regulatory authorities to ensure the safety of our teams, clients and communities. We are closely monitoring the evolving COVID-19 situation and will provide updates should anything change.

 

To ensure the well-being of our customers and store teams, open Tiffany & Co. stores are closely following safety measures, including:

  • Social distancing
  • Elevated cleaning measures
  • Adjusted operating hours
  • Limiting the number of people in store at one time
  • Use of masks and gloves
  • Use of hand sanitizer dispensers

 

 

Shipping & Returns
  • We have taken precautions in our warehouses in line with local health authority and government guidelines to protect our customers and employees. Currently, next day delivery and express shipping are not available. Please note, at this time product availability may be limited.
  • We are providing complimentary shipping and delivery for online orders. Please click  here  for more details.
  • For any purchases made in store on or after February 1, 2020, the 30-day return policy will be extended to 30 days from the date on which the store reopens. Online purchases will have a 60-day return policy for purchases made from February 1 forward until further notice. Please click here for more details. Please note, the processing of online returns will be delayed.