Frequently Asked Questions

How will I know when my item is ready to be picked up?

You will receive an in-store pickup notification email when your item is ready to be picked up. If you place your Tiffany online order before 3:00PM EST, your item should be ready for pick up within two hours. If you place your order after 3:00PM EST, you may receive this email during the next business day. Please wait for the in-store pickup email before going to the store.