Tiffany & Co. is responsible for orders until the package is delivered to the customer. If the package goes missing, Tiffany & Co. may choose to open an investigation with the carrier to determine the responsible party. Please contact Client Care if your order details indicate the package has been delivered but nothing was received.
Related FAQs
- What shipping options are available on Tiffany.com?
- How can I make returns or exchanges?
- Can I track my online order?
- Will my Tiffany.com purchase arrive gift-wrapped?
- Can I ship my order to an international location?
