Store Information

FAQs

What should I bring to the store when I pick up an item I purchased online?

Please make sure you have:

1. A copy of your in-store pickup notification email.

2. A valid form of identification.* If you send someone else, or a courier service, to pick up the item on your behalf, please ensure that they have a copy of your in-store pickup notification email along with their own valid form of identification.

3. The original form of payment.

Please proceed to a client care representative to pick up your order.

 

*Valid forms of identification include:

  • Passport 
  • Government-issued driver's license 
  • Government-issued national/state/province identity card (including European ID card) 
  • Military ID card

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There's no question too small or request too big for our Tiffany client advisors. From choosing an engagement ring or gift to providing in-store or virtual appointments, we're always at your service.

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Store Information